Cookie Policy
Learn how Church's Chicken uses cookies to enhance your dining experience
Last Updated: January 2026
1. Introduction
Welcome to Church's Chicken's Cookie Policy. This policy explains how we use cookies and similar technologies on our website chick-churchs.click to provide you with the best possible experience when ordering our delicious food online.
By using our website, you consent to our use of cookies in accordance with this Cookie Policy. This policy works together with our Privacy Policy to give you complete information about how we collect and use your data.
We use cookies to enhance your experience with features like:
- Remembering your delivery location and preferred restaurant
- Keeping items in your cart between visits
- Personalizing your menu recommendations
- Improving website performance and functionality
- Analyzing how customers interact with our services
2. What Are Cookies
Cookies are small text files that are stored on your device (computer, tablet, or smartphone) when you visit our website. They contain information that helps our website recognize you and remember your preferences for future visits.
How Cookies Work
When you first visit our website, we send cookies to your browser, which stores them on your device. On subsequent visits, your browser sends these cookies back to our website, allowing us to recognize you and provide a personalized experience.
Types of Cookies by Duration
- Session Cookies: Temporary cookies that are deleted when you close your browser. These help maintain your session while browsing our site.
- Persistent Cookies: Remain on your device for a set period or until you delete them. These remember your preferences across multiple visits.
Types of Cookies by Origin
- First-Party Cookies: Set directly by Church's Chicken to improve your experience on our website.
- Third-Party Cookies: Set by our partners (like Google Analytics or payment processors) to provide additional services.
3. Why We Use Cookies
At Church's Chicken, we use cookies for several important purposes to ensure you have the best possible experience when ordering from us:
Essential Website Functionality
Some cookies are absolutely necessary for our website to work properly. These allow you to navigate our site, use our ordering system, and access secure areas of our website.
Performance and Analytics
We use performance cookies to understand how customers use our website, which pages are most popular, and where improvements can be made. This helps us optimize our menu presentation and ordering process.
Personalization and User Experience
Functionality cookies remember your preferences such as:
- Your preferred restaurant location
- Language and region settings
- Items in your shopping cart
- Your dietary preferences and favorite menu items
- Login status and account information
Marketing and Advertising
We use marketing cookies to show you relevant advertisements and measure the effectiveness of our marketing campaigns. This helps us promote special offers and new menu items that might interest you.
4. Types of Cookies We Use
4.1 Strictly Necessary Cookies
These cookies are essential for our website to function properly and cannot be disabled in our systems.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| PHPSESSID | Church's Chicken | Maintains your session while browsing and ordering | Session | Browser session |
| csrf_token | Church's Chicken | Security protection against cross-site request forgery | Session | Browser session |
| cart_id | Church's Chicken | Remembers items in your shopping cart | Persistent | 7 days |
| user_location | Church's Chicken | Stores your delivery location for faster ordering | Persistent | 30 days |
| cookieConsent | Church's Chicken | Remembers your cookie preferences | Persistent | 365 days |
4.2 Performance/Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| _ga | Google Analytics | Distinguishes unique users and calculates visitor data | Persistent | 2 years |
| _gid | Google Analytics | Distinguishes unique users over 24-hour period | Persistent | 24 hours |
| _gat_gtag | Google Analytics | Throttles request rate to Analytics | Persistent | 1 minute |
| _gcl_au | Google Analytics | Tracks conversions from Google Ads | Persistent | 90 days |
| order_analytics | Church's Chicken | Tracks order completion and popular menu items | Persistent | 30 days |
4.3 Functionality Cookies
These cookies enable enhanced functionality and personalization on our website.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| preferred_restaurant | Church's Chicken | Remembers your preferred restaurant location | Persistent | 90 days |
| menu_preferences | Church's Chicken | Stores dietary preferences and favorite items | Persistent | 180 days |
| language_pref | Church's Chicken | Remembers your language selection | Persistent | 365 days |
| ui_customization | Church's Chicken | Stores interface preferences and settings | Persistent | 180 days |
4.4 Targeting/Marketing Cookies
These cookies are used to deliver advertisements more relevant to you and your interests.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| _fbp | Facebook Pixel for ad targeting and conversion tracking | Persistent | 90 days | |
| _fbc | Facebook click identifier for ad attribution | Persistent | 90 days | |
| IDE | Google DoubleClick | Tracks ad impressions and interactions | Persistent | 390 days |
| retargeting_pixel | Church's Chicken | Enables retargeting of website visitors | Persistent | 30 days |
| promo_tracking | Church's Chicken | Tracks effectiveness of promotional campaigns | Persistent | 60 days |
5. Third-Party Cookies
We work with trusted third-party partners to provide you with additional services and improve your experience. These partners may set their own cookies when you visit our website.
Google Analytics
We use Google Analytics to understand how customers use our website and identify areas for improvement. Google Analytics collects information anonymously and reports website trends without identifying individual visitors.
Learn more: Google Privacy Policy
Facebook Pixel
The Facebook Pixel helps us measure the effectiveness of our advertising campaigns and show you relevant ads on Facebook and Instagram based on your interests in our food.
Learn more: Facebook Privacy Policy
Payment Processors
When you place an order, our payment partners (such as Stripe or PayPal) may set cookies to facilitate secure payment processing and fraud prevention.
Delivery Partners
If you choose delivery through third-party services, they may set cookies to track your order and provide delivery updates.
6. Cookie Duration
Different cookies remain on your device for different periods:
| Duration Category | Time Period | Examples | Purpose |
|---|---|---|---|
| Session Cookies | Until browser closes | PHPSESSID, csrf_token | Essential functionality during your visit |
| Short-term (1-30 days) | 1-30 days | cart_id, retargeting_pixel | Recent preferences and shopping behavior |
| Medium-term (30-180 days) | 30-180 days | preferred_restaurant, menu_preferences | Established preferences and habits |
| Long-term (1+ years) | 1-2 years | _ga, language_pref, cookieConsent | Analytics and permanent settings |
Note: You can delete cookies at any time through your browser settings, which will reset all preferences and require you to provide information again on your next visit.
7. How to Manage Cookies
You have full control over which cookies you accept. You can manage cookies through your browser settings, our cookie consent tool, or opt-out links provided by third parties.
7.1 Browser Settings
All modern browsers allow you to control cookie settings. Below are step-by-step instructions for popular browsers:
Google Chrome
Mozilla Firefox
Safari (Mac)
Microsoft Edge
7.2 Opt-Out Links
You can opt out of specific third-party cookies using these direct links:
- Google Analytics: Google Analytics Opt-out Browser Add-on
- Facebook Ads: Facebook Ad Preferences
- Google Ads: Google Ad Settings
- Network Advertising Initiative: NAI Opt-out Tool
- Digital Advertising Alliance: DAA Opt-out Tool
7.3 Our Cookie Consent Tool
You can change your cookie preferences at any time using our cookie consent tool. This tool allows you to:
- Accept or reject different categories of cookies
- View detailed information about each cookie type
- Update your preferences without clearing all website data
To access the tool: Look for the cookie settings link in our website footer or the cookie banner when you first visit our site.
8. Consequences of Disabling Cookies
While you have the right to disable cookies, doing so may limit your experience on our website. Here's what might be affected:
Essential Functions That May Not Work
- Online ordering system
- Shopping cart functionality
- User account login and preferences
- Payment processing
- Security features
Features with Reduced Functionality
- Location Services: You'll need to enter your location each visit
- Menu Preferences: Dietary preferences and favorites won't be remembered
- Language Settings: Site will default to English each visit
- Personalization: No customized recommendations or content
- Marketing: You may see less relevant advertisements
Impact on Customer Experience
Without cookies, you may experience:
- Longer ordering process as information isn't saved
- Repetitive prompts for location and preferences
- Less relevant menu suggestions
- Difficulty tracking order history
- Need to re-enter information frequently
9. Do Not Track Signals
Some browsers include a "Do Not Track" (DNT) feature that lets you tell websites you don't want to be tracked. Currently, there's no industry standard for how websites should respond to DNT signals.
Our Response to Do Not Track
Church's Chicken respects your privacy choices. When we detect a DNT signal from your browser:
- We limit tracking to essential cookies only
- Third-party marketing cookies are disabled
- Analytics data is anonymized further
- Advertising personalization is turned off
How to Enable Do Not Track
You can enable DNT in most browsers through privacy settings. Note that this setting may affect functionality across all websites you visit.
10. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, law, or our business practices. When we make changes:
Types of Changes
- Minor Updates: Clarifications or small improvements to existing information
- Major Changes: New cookie types, significant changes to purposes, or policy restructuring
How We Notify You
- Updated date at the top of this policy
- Cookie banner notification for major changes
- Email notification to registered customers when applicable
- Notice on our website homepage for significant updates
Your Continued Use: By continuing to use our website after policy changes, you accept the updated Cookie Policy.
11. Contact Us
If you have questions about this Cookie Policy or how we use cookies, we're here to help!
Get in Touch
Email: [email protected]
Phone: +1 971-489-2202
Address:
548 SE Ash St
Portland, OR 97214
United States
Privacy-Related Inquiries
For questions about:
- Cookie preferences and settings
- Data collection practices
- Third-party cookie policies
- Opting out of marketing cookies
- Technical issues with cookie settings
Response Time: We aim to respond to all privacy-related inquiries within 48 hours during business days.
12. More Information
For additional information about cookies and online privacy, we recommend these helpful resources:
Educational Resources
- About Cookies: AboutCookies.org - Comprehensive information about cookies
- All About Cookies: AllAboutCookies.org - Cookie management guides
- Your Online Choices: YourOnlineChoices.com - European opt-out tools
Browser Help Pages
- Chrome Cookie Settings Help
- Firefox Cookie Management
- Safari Cookie Settings
- Internet Explorer Cookie Help
Related Church's Chicken Policies
- Privacy Policy - How we collect and use your personal information
- Terms of Service - Terms governing your use of our website
- Refund Policy - Information about returns and refunds
Summary
Church's Chicken uses cookies to enhance your online ordering experience, remember your preferences, and improve our services. You have full control over cookie settings and can manage them through your browser or our consent tool. Essential cookies are necessary for basic functionality, while others help us provide personalized service and relevant offers.
Questions? Contact us at [email protected] or +1 971-489-2202