Terms of Service

1. Introduction and Acceptance

Welcome to Church's Chicken ("we," "us," "our," or "Company"). These Terms of Service ("Terms") govern your use of our website located at https://chick-churchs.click (the "Website"), our food services, delivery services, and any related services (collectively, the "Services").

By accessing or using our Website or Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use our Services.

1.1 Eligibility Requirements

You must be at least 18 years old or the age of majority in your jurisdiction to use our Services. If you are under 18, you may only use our Services with the involvement and consent of a parent or guardian. You represent and warrant that you have the legal capacity to enter into these Terms.

1.2 Account Responsibility

If you create an account with us, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

1.3 Updates to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the new Terms on our Website. Your continued use of our Services after such changes constitutes your acceptance of the revised Terms.

2. Definitions

For the purposes of these Terms, the following definitions apply:

• "We," "Us," "Our," or "Company" refers to Church's Chicken and its affiliates, employees, agents, and representatives.
• "You," "Your," or "User" refers to any individual or entity accessing or using our Services.
• "Services" includes our food preparation, delivery services, website, mobile applications, and any related services we provide.
• "Content" refers to all text, graphics, images, music, software, audio, video, information, and other materials available through our Services.
• "Website" refers to https://chick-churchs.click and any related subdomains or mobile applications.
• "Food Products" refers to all menu items, beverages, and consumable goods offered by Church's Chicken.
• "Delivery Zone" refers to the geographic areas where we provide delivery services.
• "Order" refers to a request for Food Products placed through our Services.

3. Use of Services

3.1 Permitted Use

You may use our Services for the following purposes:

• Personal, non-commercial use in accordance with these Terms
• Browsing our menu and placing orders for Food Products
• Accessing information about our services, locations, and business
• Communicating with us through designated channels
• Providing feedback and reviews about our Food Products and Services

All use of our Services must comply with applicable local, state, national, and international laws and regulations.

3.2 Prohibited Use

You agree not to use our Services for any of the following prohibited purposes:

• Any illegal or unauthorized purpose, or any activity that violates any laws
• Transmitting or procuring the sending of any advertising or promotional material without our prior written consent
• Transmitting any worms, viruses, or any code of a destructive nature
• Attempting to gain unauthorized access to our systems, accounts, or networks
• Violating the intellectual property rights of Church's Chicken or third parties
• Harassing, abusing, or harming others through our Services
• Providing false, inaccurate, or misleading information
• Interfering with or disrupting our Services or servers
• Creating multiple accounts to circumvent restrictions or policies
• Reselling our Food Products without authorization
• Using automated systems to access or interact with our Services

4. User Accounts

4.1 Registration Requirements

To access certain features of our Services, you may be required to create an account. When creating an account, you must provide accurate, complete, and up-to-date information. You are responsible for keeping your account information current.

4.2 Account Security

You are solely responsible for maintaining the confidentiality of your account password and for all activities that occur under your account. You agree to immediately notify us of any unauthorized use of your account or any other breach of security.

4.3 One Account Per Person

Each person may maintain only one account. Creating multiple accounts may result in the suspension or termination of all associated accounts.

4.4 Account Termination Rights

We reserve the right to suspend or terminate your account at any time for any reason, including but not limited to violations of these Terms. You may delete your account at any time by contacting us.

5. Products and Services

5.1 Food Safety and Quality Standards

Church's Chicken is committed to maintaining the highest food safety and hygiene standards. All our Food Products are prepared in accordance with local health department regulations and food safety guidelines. We regularly train our staff on proper food handling procedures and maintain clean, sanitized kitchen environments.

5.2 Allergen Information and Disclaimers

Our Food Products may contain allergens including but not limited to wheat, eggs, milk, soy, peanuts, tree nuts, fish, and shellfish. While we take precautions to prevent cross-contamination, we cannot guarantee that any Food Product is completely free from allergens. Customers with food allergies should exercise caution and consult with our staff before placing orders. We are not liable for allergic reactions or adverse health effects resulting from the consumption of our Food Products.

5.3 Product Descriptions and Accuracy

We strive to provide accurate descriptions, images, and information about our Food Products. However, we do not warrant that product descriptions, images, or other content is accurate, complete, reliable, or error-free. Colors and appearance of Food Products may vary from images shown.

5.4 Pricing and Availability

All prices are subject to change without notice. We reserve the right to modify prices, discontinue products, or limit quantities at any time. Prices displayed on our Website may not reflect current in-store pricing. We are not obligated to honor pricing errors.

5.5 Order Acceptance and Processing

All orders are subject to acceptance by Church's Chicken. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product or pricing information, or suspected fraudulent activity. Order confirmation does not guarantee order fulfillment.

5.6 Delivery Terms and Conditions

Delivery services are available within designated Delivery Zones during specified operating hours. Delivery times are estimates and may vary based on weather, traffic, order volume, and other factors. We are not liable for delays in delivery. Minimum order requirements may apply for delivery services.

5.7 Temperature-Sensitive Item Handling

Hot Food Products will be delivered at appropriate temperatures using insulated packaging. However, we cannot guarantee food temperature upon delivery due to variables beyond our control. Cold items will be kept refrigerated until delivery when possible.

5.8 Order Cancellation and Modification Policy

Orders may be cancelled or modified only before food preparation begins. Once preparation has started, orders cannot be cancelled or modified. Refunds for cancelled orders will be processed according to our Refund Policy.

5.9 Food Quality Guarantee

We stand behind the quality of our Food Products. If you are not satisfied with your order, please contact us within 24 hours of delivery or pickup. We will work to resolve any quality issues through replacement, credit, or refund as appropriate.

6. Payment Terms

6.1 Accepted Payment Methods

We accept various payment methods including credit cards, debit cards, digital wallets, and cash (for pickup orders only). All payment information must be accurate and current.

6.2 Payment Processing

Payment is required at the time of order placement for online orders. For delivery orders, payment may be collected upon delivery. We use secure payment processing systems to protect your financial information.

6.3 Taxes and Fees

All applicable taxes, delivery fees, service charges, and gratuities will be clearly disclosed before order completion. Prices may vary by location and are subject to applicable state and local taxes.

7. Intellectual Property

7.1 Our Ownership Rights

All content, features, and functionality of our Services, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, are owned by Church's Chicken or our licensors and are protected by copyright, trademark, patent, trade secret, and other intellectual property laws.

7.2 Limited License to Users

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Services for personal, non-commercial purposes. This license does not permit you to resell, distribute, or create derivative works from our content.

7.3 Trademark Protection

Church's Chicken, our logo, and all related marks are trademarks of Church's Chicken. You may not use our trademarks without our prior written consent.

7.4 Copyright Infringement Reporting

If you believe that content on our Services infringes your copyright, please contact us at [email protected] with detailed information about the alleged infringement.

8. User Content

8.1 Your Responsibility for Content

You are solely responsible for any content you submit, post, or transmit through our Services, including reviews, comments, photos, and other materials ("User Content"). You represent and warrant that you own or have the necessary rights to all User Content you submit.

8.2 License Grant to Company

By submitting User Content, you grant Church's Chicken a worldwide, non-exclusive, royalty-free, perpetual, irrevocable license to use, copy, modify, adapt, publish, translate, create derivative works from, distribute, and display such content in any media.

8.3 Prohibited User Content

User Content must not contain material that is unlawful, defamatory, abusive, threatening, harmful, obscene, or otherwise objectionable. We reserve the right to remove any User Content that violates these Terms.

8.4 No Endorsement

We do not endorse, support, represent, or guarantee the completeness, truthfulness, accuracy, or reliability of any User Content. Any reliance on User Content is at your own risk.

9. Disclaimers

9.1 "As Is" Service Provision

Our Services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

9.2 No Warranty of Uninterrupted Service

We do not warrant that our Services will be uninterrupted, secure, or error-free. We may experience downtime for maintenance, updates, or technical issues beyond our control.

9.3 Third-Party Content Disclaimer

Our Services may contain links to third-party websites or content. We are not responsible for the accuracy, completeness, or reliability of any third-party content and do not endorse any third-party services or products.

9.4 Professional Advice Disclaimer

Any nutritional, dietary, or health information provided through our Services is for informational purposes only and should not be considered professional medical or nutritional advice. Consult with qualified professionals for specific dietary needs or health concerns.

10. Limitation of Liability

10.1 Maximum Liability Limits

To the fullest extent permitted by law, Church's Chicken's total liability for any claims arising from or related to these Terms or our Services shall not exceed the amount you paid to us in the twelve (12) months preceding the claim, or $100, whichever is greater.

10.2 Excluded Damages

In no event shall Church's Chicken be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, even if we have been advised of the possibility of such damages.

10.3 Essential Purpose

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability is limited to the greatest extent permitted by law.

11. Indemnification

You agree to defend, indemnify, and hold harmless Church's Chicken, its affiliates, officers, directors, employees, agents, and representatives from and against any claims, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from or related to:

• Your use of our Services
• Your violation of these Terms
• Your violation of any third-party rights
• Any User Content you submit
• Any misuse of our Services by you

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification, and you agree to cooperate with our defense of such claims.

12. Third-Party Links and Services

Our Services may contain links to third-party websites, applications, or services that are not owned or controlled by Church's Chicken. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party services.

Your use of third-party services is governed by their respective terms of service and privacy policies. We do not endorse or make any representations about third-party services.

13. Termination

13.1 Company Right to Terminate

We may terminate or suspend your access to our Services immediately, without prior notice or liability, for any reason, including but not limited to breach of these Terms, suspected fraudulent activity, or violation of applicable laws.

13.2 User Right to Terminate

You may terminate your account at any time by contacting us or by discontinuing use of our Services.

13.3 Effect of Termination

Upon termination, your right to use our Services will cease immediately. All provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.

14. Governing Law and Disputes

14.1 Applicable Law

These Terms shall be governed by and construed in accordance with the laws of the United States and the State of Oregon, without regard to conflict of law principles.

14.2 Jurisdiction and Venue

Any legal action or proceeding arising from or related to these Terms or our Services shall be brought exclusively in the federal or state courts located in Portland, Oregon, and you consent to the jurisdiction of such courts.

14.3 Dispute Resolution

Before filing any legal action, you agree to attempt to resolve any dispute through direct communication with Church's Chicken. If informal resolution is not possible, disputes may be resolved through binding arbitration if both parties agree.

15. Changes to Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion. Material changes will be notified through our Website or by email if you have provided your email address.

Your continued use of our Services after any such changes constitutes your acceptance of the new Terms. It is your responsibility to review these Terms periodically.

16. General Provisions

16.1 Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by us on our Services, constitute the entire agreement between you and Church's Chicken regarding your use of our Services.

16.2 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

16.3 Waiver

No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term. Our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

16.4 Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction.

16.5 Force Majeure

Neither party shall be liable for any failure to perform due to circumstances beyond their reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, or government regulations.

17. Contact Information